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Welcome to mi-Support

mi-Support provides the health industry with a better way to manage and operate medical practices. We provide best-of-class health services management and administration solutions that reduce costs and increase efficiencies, giving you valuable extra time to focus on your patients.

With over thirty years’ experience, our extensive knowledge of the health sector places us in a unique position. Our thorough understanding of the patient journey permits us to offer the kind of support that enables practitioners to provide optimum care.

Our services are consistent and reliable. With mi-Support, satisfaction is guaranteed every time.

Our services

Transcription

Let us transform your administration processes and save precious practice time with our transcription services. Our highly skilled transcribers are well-versed in medical terminology, with extensive experience producing complex, specialist medico-legal documents. We produce high quality documents in short timeframes, removing the administration burden placed on your practice and freeing up more time to spend with patients.

Records management

Easily manageable file sorting services are vital for organisations responsible for claim determinations. Our records management services include file scanning into electronic format, page cleaning and duplication removal, sorting into pre-defined order and client-tailored formatting. The result is easily accessible and organised file management to optimise case management and decision making.

Quality assurance

Our team completes thorough quality reviews of allied health and medical assessments and reports, ensuring these documents meet the required health, insurance and compensation industry standards. We review 30,000+ reports every year, to support quality decision making around an individual’s health care, treatment and planning.

Testimonials

“Pass on my compliments to the typist for this one. Top-shelf stuff. Much appreciated.”

Dr. Curtis Gray - Psychiatrist

“I worked my way through my graduate degree by transcribing cardiology dictations, and I’m telling you that it’s not easy. Sometimes the work is boring, and sometimes you can’t understand what the doctor is saying, or they go too fast. I’m sure I’m guilty of all of those things as well, and I just want to say that I really appreciate mi-Support’s work.”

Dr. Scott-Morrow - Orthopaedic Surgeon

“I wish to thank the mi-Support team for consistently providing quick turnaround, a high quality report and exceptional customer service. We are delighted to have mi-Support as our supplier in the production of our Medical Legal reports. We see the mi-Support team as being of strategic importance to our growth.”

Dr.Bodel - Orthopaedic Surgeon

“We have realised significant cost savings and get our reports back in less than half the time through utilisation of mi-Support services. Their responsiveness to all of our inquiries has always been outstanding and they have been readily willing to create processes that fit the needs of our organisation.”

MES Solutions

“I would like to take the chance to commend the transcription team on the extremely high quality of their transcription. Far superior to other places I have worked.”

Dr. Sue Hergenhan

“The reports the team typed from my dictations were fantastic. I can’t believe how good they look. Those were very complex reports, thanks so much for all your help.”

Dr. Mary Obele Occupational - Physician

“I want to say that this was the best typing I have ever had.  Don’t get me wrong, the typing is always of a high standard, but this was perfect. I didn’t have to change any of the capitalisations of test names or anything – not a single edit required.  Please pass on my compliments to the typist and, if possible, can I have them again?”

Mr Martin Jackson - Neuropsychologist

Why choose mi-Support?

Industry expertise

A team of transcribers specialising in working with medical, allied and health practitioners

Speed

You tell us how quickly you require your transcripts

Accuracy

Only pay once you are 100% happy with the final transcript

Flexibility

Services can be ramped up or down to meet peak workloads and periods of leave

Quality

A team dedicated to the highest quality standards and output

No complex contracts

No set-up costs, no volume commitment and pay only for what is typed

Contact us

We’d love to hear from you. Please contact us on the number below or alternatively, please fill out the enquiry form, and one of our team members will contact you.

PHONE: 1300 642 546

ADDRESS: Level 2, North Tower, 485 La Trobe Street, Melbourne VIC 3000

Make an enquiry





    Acknowledgement of country

    mi-Support acknowledges the Traditional Custodians of the land upon which we live and work, and pays respect to Elders past, present and emerging.

    mi-Support is part of MedHealth

    MedHealth logo

    MedHealth supports thousands of people each year to achieve better work and health outcomes, through a unique combination of strengths, capabilities and resources, which span healthcare management, medical opinion, advisory, employment, health and business technology, rehabilitation and return to work services. MedHealth’s customers are from a broad base of government sector and private business organisations who are responsible for the health and employment outcomes of an individual.

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